Privacy Policy

Effective Date: September 28, 2025

CoverageConnect (“we,” “our,” or “us”) is operated by BagMaxx Capital. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website and submit your information through our forms.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you submit a form or interact with our website, we may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • City and Province

  • Type of Insurance Coverage You’re Interested In

  • Preferred Time to Be Contacted

  • Preferred Method of Contact

We also collect certain technical information automatically through cookies and similar technologies (see Section 5 below).

2. How We Use Your Information

We use the information you provide to:

  • Contact you about insurance products and services.

  • Respond to inquiries and provide requested information or quotes.

  • Schedule follow-up communications according to your preferences.

  • Improve our website and marketing effectiveness.

  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared:

  • Within our internal team at CoverageConnect (operated by BagMaxx Capital).

  • With trusted business partners who help us process and respond to leads, but only as necessary to provide the services you request.

All sharing is done in compliance with PIPEDA and limited to the purposes described above.

4. Data Storage and Security

Your information may be stored on our website servers and forwarded to our company email accounts. We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies, including the Facebook Pixel, to:

  • Understand how visitors use our website.

  • Measure the effectiveness of our advertising.

  • Improve user experience.

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Once information is no longer needed, it will be securely deleted or anonymized.

7. Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to your personal information.

  • Withdraw your consent to the collection or use of your information (subject to legal or contractual restrictions).

To exercise these rights, please contact us at info@coverageconnect.ca.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically to stay informed about how we handle your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your information, you can contact us at:

CoverageConnect (operated by BagMaxx Capital)
Email: info@coverageconnect.ca